Editing and process manuals

It is never a mistake to clarify issues of any type that must be governed and document existing rules. If it is a matter of creating consistent quality within large editorial departments or providing a service provider with clear specifications, there is no avoiding rules and standards.

Cooperation with third parties (internal or external) also benefits from clear rules and responsibilities. There are two focal aspects here: On one hand, it is a question of specifying the quality of the contents. On the other, it is a matter of making the process explicit and articulating the responsibilities for the process steps. But above all, there is the question: How to regulate what so that the sum of the whole is also effective and can be lived by the employees?


Our procedure:

• We familiarize ourselves with your products and information as well as with the stakeholders surrounding the editorial process. In doing so, we rely on proven analysis methods for your information and processes (problem-typological analysis, information process analysis).
• We document apparent potential for optimization of the process and result quality which can be unlocked using explicit rules.
• We map the potential need for rules and specifications and classify them by cost and value.
• We coordinate the fundamental contents of the rules with you.
• We prepare the rules and create effective examples and samples.
• We investigate possibilities to technically integrate rules in your editorial environment, e.g. with workflows, text and graphics modules.
• We train and coach your employees in applying the rules.
• We support you in the long-term continuous completion and adaptation of the rules.

Advantages for you:

• Clear definition of the process and result quality
• Foundation for the sustainable improvement of the procedure
• Clear responsibilities beyond the "editorial department", e.g. for information research
• Transparency of the service provision
• Potential to measure parameters critical to success